Fortinet GmbH jobs
Advanced Support Engineer
Fortinet is growing and we are expanding our EMEA technical support teams, we are looking for a passionate Advanced Services Engineer to deliver technical support excellence to high profile customers within the EMEA region.
We require candidates with the ability to identify and resolve problems in a timely manner; to gather and analyze information and to skillfully develop alternative solutions for customers.
As a member of the Advanced Services Team, you will build an...
Cloud Channel Account Manager
The Cloud Channel Account Manager will play a pivotal role in solidifying and advancing Fortinet's position as the global leader in security, with a specific focus on our Partner community - Enterprise, particularly in Cloud Security Solutions. This individual will be a key driver of revenue growth within the Cloud Security Solutions space, working toward achieving the company's growth targets in Cloud. The role involves managing key Cloud Partner relationships, adhering to Fortinet's...
Technical Account Manager /Advanced Support Engineer
- Advanced troubleshooting on the full range of Fortinet products
- Track, maintain and prioritize technical cases including proper escalation until case closure
- Take initiatives and ownership of customer incidents to drive for timely resolutions
- Manage customer communications and expectations until the closure of each case
- Build and maintain a long-term technical relationship with your customers
- Participate in customer conference c...
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