Description

Extraordinary creative projects need extraordinary organization, communication, and coordination. That’s where you come in. If you enjoy translating client-ese into creative-anian (and vice versa) then we’d love to hear from you.

  • Client relationship building and nurturing: You’ll work directly with clients and make sure they’re satisfied.
  • Developing clear lines of communication and connection with the client to help the creative team deliver extraordinary work for them
  • This extends to aftersales communications, because we want them to tell the world how fantastic it is to work with CRU.
  • You are also responsible for potential upsells during the project and can negotiate yourself.
  • Client advocate: You will be tasked with deeply understanding the client’s wishes and goals
  • Translating the client’s goals to the creative team
  • Reviewing creative work to ensure that all deliverables are being met, and doing some basic quality assurance
  • Account Management: You will be responsible for keeping creative projects on task, wrangling creatives and herding clients along.
  • Creating (realistic) project plans and aligning our team’s talent with the client’s desires
  • Budgeting and keeping an eye on our creative capacities
  • Developing and maintaining project goals
  • Classic Project Management: You’ll also work as the intermediary between client and creative during important milestones along the project.
  • Briefing, and re-briefing according to what the client needs (or thinks they need)
  • Facilitating kick-offs and feedback rounds
  • Preparing for meetings and following up with the team afterwards
  • Collecting feedback: Actively seeking out feedback on projects before, during, and after
  • Helping to optimize our processes for both future clients, and internally
  • Mentorship: Offering guidance and advice for junior Account Managers on the team.

  • You have 3+ years experience in project management for creative marketing teams, agency, or in-house design team environment.
  • You speak German and English fluently and are able to negotiate in both languages
  • Bachelor’s degree in Marketing, Business or relevant field
  • Proven experience as a account manager or similar position
  • You can give clear advice to clients about their brand and communications within their respective industry.
  • You should also have a some experience with branding projects already and a big interest in brands and communication.
  • You can lead creative teams while also giving reasonable timing and feedback.
  • Can keep a holistic agency perspective and not only fight for your own projects, but also think of the agency as a whole.
  • You’re a curious person, stay calm in stress situations, have solution-oriented mind, and are confident in yourself and your own ideas and want to bring them to the table.

Please note: We work a lot with german clients and fluent german-skills are necessary.

Salary range Mid-Level: 40-55k Salary Range Senior: 55k-65k

Location: Ideally in Berlin or in Munich

What we offer

  • A remarkable success story: CRU is a company on a mission to become the gold standard in branding, combining design & story
  • A kick-ass interdisciplinary team (also on projects) that’s out to deliver work of extraordinary quality
  • A sweet office in Friedrichstraße as well as flexible home office options
  • An open culture where you can be nerdy, happy, annoyed, playful, have problems, have a child… You can be yourself!
  • Respect and independence. We are all adults and we will treat you like one
  • Further Benefits: 30 days holidays, unlimited access to therapists & coaches through OpenUp, bAV, ÖPNV-Ticket/ market vouchers/Urbansportsclub