At Sephora, beauty is about feeling seen, valued, and empowered, individually and collectively. It is connecting deeply with others, celebrating diversity and inclusivity, unlocking your potential and making a difference every day. Together, we belong to something beautiful.
Since its inception in 1969 in Limoges, France, and as part of the LVMH Group since 1997, Sephora has been disrupting the prestige beauty retail industry. Today, Sephora continues to break with convention to drive its mission: champion a world of inspiration and inclusion where everyone can celebrate their beauty.
With 56,000 employees in 35 countries, including [5000 in France / 15 000 in Europe and Middle East] / [851 in DENS Hub (Germany, Switzerland, Denmark & Sweden), we connect customers and beauty brands within the worlds most passionate beauty community. With a curation of nearly 500 brands, and our own label, Sephora Collection, we offer the most unique and diverse range of products: fragrances, makeup, hair care, skincare… and much more.
For our beautiful Magasin Corner Store in Aarhus, we are looking for a Store Manager (Maternity Cover).
You will excel and enjoy this position if you are ready to actively handle the following missions:
People
Managing, developing and coaching of the Assistant Managers and employees, including conducting career and employee appraisals
Recording sick notes for your own team
Induction of new employees and organization of training courses
Implementation of the floor management
Acting as a role model in the Sephora Attitude and passing on the Sephora DNA
Responsibility for recruitment and recruitment strategies
Commercial Performance
Full responsibility for achieving monthly and annual sales targets including year-on-year sales growth
Analysis of common retail key figures such as IPT, AVB, Conversation Rate and Market Shares and derivation of sales activities to continuously increase store performance
Development of sales potential
Ensuring flawless visual merchandising standards, including the timely implementation of updates and animations
Ensuring order and cleanliness on the sales floor
Creating and communicating recaps and reports to internal interfaces
Track and ensure profitability of store
Client Experience
Ensure excellent Sephora customer service and team focus on the customer
Evaluate customer feedback and derive measures to improve customer service
Ensure that we regularly surprise our customers
Operations
Create the staff schedule
Creating the daily staff deployment plan and coordinating employees on the store floor (zoning)
Implementation of inventories to ensure optimum availability of goods
Complete goods management, from receipt to proper storage, write-offs, returns and tester management
Full responsibility for the proper opening and closing of the store, including cash register closing
Reporting and tracking of maintenance and merchandise issues
Responsible for store operating according to Sephora Audit rules
Additional tasks
Participation in retail projects in cooperation with the Area Managers
Foster a good relationship with our partners
Additional tasks related to the daily business
KPIs
Customer satisfaction & feedback
Staff productivity & engagement
Stock availability & replenishment efficiency
Compliance with operational routines
Turnover vs. targets
Development of the category
Control of retail key figures such as MS, IPT, AVB, CR, number of services
Inventory on schedule
Sickness quote & employee turnover
Do not hesitate to
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