Description

Your Contribution

Are you passionate about innovation and ready to make a real impact in the world of innovation management? We’re looking for a proactive and enthusiastic Customer Success Manager to join our team in Nuremberg.

Why us?

Our Customer Success team works with organizations that have innovation in their DNA. Our customers are trailblazers when it comes to striving for better and pushing the boundaries of what is thought possible. This purpose is our motivation. We help them implement and pursue a cutting-edge 21st-century innovation management system. Having worked with organizations across all industries and sizes, we know how to design tailored innovation management processes and grow their value with our software. We combine extensive industry experience and top-notch thought-leadership to accelerate our clients’ innovation processes and ensure they deliver new business value quickly and continuously. Do you want to help organizations innovate? Then this job is just right for you.

About us

ITONICS is a leading provider of SaaS innovation solutions, empowering organizations to anticipate and shape their futures. Our Innovation OS combines +15 years of specialist experience in end-to-end innovation management with cutting-edge technologies to streamline how global businesses manage, scale, and execute their growth strategies. With more than 150 experts worldwide, we support innovation leaders such as adidas, Johnson & Johnson, Toyota, Mondelez, Siemens, and KPMG. Our diverse, high-performing teams across inspiring global locations thrive on a culture of collaboration, bold thinking, and continuous growth. We’re not just building a platform; we’re shaping the future of innovation.

As a key member of our Customer Success department, you’ll play a pivotal role in fostering client relationships, optimizing operations, and driving innovation within organizations using our cutting-edge ITONICS platform.

  • Understand Customer Needs
  • Drive User Adoption
  • Lead Strategic Meetings and Workshops
  • Build Strong Relationships
  • Deliver Exceptional Customer Experiences
  • Innovate Innovation

  • Innovation Expertise
  • Communication Excellence
  • Project Management
  • Analytical Problem-Solving
  • Tech-Savvy Mindset
  • Collaborative Spirit
  • Professional Experience
  • Adaptability and Creativity

For more, visit ourITONICS is committed to creating a diverse environment and is proud to be an equal-opportunity employer. We are dedicated to attracting and retaining the most qualified employees regardless of race, national origin, religion, sexual orientation, gender, age, or disability. ITONICS offers competitive salaries benchmarked against international industry standards. We rely on legitimate interest as a legal basis for processing personal information under the GDPR for recruitment and employment applications.careers page.