Description
Herbalife is a global nutrition company that has helped people pursue a healthy, active life since 1980. Our nutrition, weight management and personal care products are available exclusively to and through dedicated independent Members in more than 90 countries.
Our company offers a culture focused on people, their needs, relationships, and career to help expand talents and a chance to change lives: https://iamherbalifenutrition.com/
For 40 years, we’ve known that good nutrition leads to a better life. If you’re ready to help us on our mission for nutrition, we want to hear from you today.
About the Role:
As the Manager, Customer & Distributor Success – GSA, you will lead initiatives that drive Distributor and Customer growth across a dynamic region. Acting as the bridge between field and corporate operations, you’ll build relationships, implement strategic solutions, and coach a high-performing team to success.
In This Role, You Will:
- Engage with Distributors and Customers: Focus 75% on Distributors and 25% on Preferred Customers to build sustainable growth.
- Strategize and Organize: Develop and implement impactful initiatives to solve challenges, promote Distributor and Customer Success, and grow business volume.
- Collaborate: Act as the primary point of contact for Distributors, building trust and fostering alignment with corporate goals.
- Be a Catalyst, Lead the Team: Coach and develop a team of Field Experts and Coordinators while ensuring alignment with business objectives.
- Analyze and Act: Use metrics and data to identify growth opportunities, implement promotional strategies, and monitor outcomes.
- Field Leadership: Spend 2-3 days per week in the field, coaching, training, and accompanying team members and Distributors.
Our Requirements:
- Education & Experience: Diploma or degree with 7-10 years of experience in a multinational FMCG or B2B environment, including at least 4 years in a managerial role. Proven success in distributor management and business growth is essential.
- Skills:
- Strong leadership, coaching, and influencing skills.
- Analytical mindset with a focus on metrics and strategic decision-making.
- Fluent in English and German (additional languages like Turkish or Russian are a plus).
- Proficient in MS Office (PowerPoint, Excel, Word, Outlook).
- Resilient, self-starter with a solution-oriented mindset.
- Additional Requirements:
- Valid driver’s license (required for fieldwork).
Availability to work on weekends (8-10 weekends per year for events).
Herbalife International Deutschland GmbHGraefenhaeuser Strasse 85Darmstadt 64293
- Be part of a growing, global organization with opportunities to make a real impact.
- Collaborate with supportive colleagues in a culture that values appreciation and respect.
- Enjoy 30 days of vacation annually to recharge and rejuvenate.
- Hybrid work model offering flexibility between office and remote work.
- Access personal development programs and online training platforms, including free LinkedIn Learning courses.
- Unlimited access to company products in the office kitchen.
- Benefit from up to 50% discounts on company products for personal use.