About us

For more than 20 years, we have been working alongside our clients to create tailor-made solutions for gaining new businesses and keeping customer loyalty. In times of increasing assimilation between products and services, maintaining good relationships with your existing customer base differentiates your company from the competition, and is even more profitable than the continuous acquisition of new clientele.

Our core competences encompass test-based programs that enhance and maximize your staff’s performance, professionalism, service quality and focus from beginning to end during a customer consultation. We systematically increase satisfaction, loyalty, repurchase probability and referral rate levels.

 

Tasks

To communicate with customer about status of projects co-ordinate systems
To organize supplier’s activities, minute and follow up all actions.
To ensure all relevant personnel are aware of project scope.
To prepare all documentation for presentation in customer organized meetings
To manage the customer approval of new processes introduced to the project
To manage the supplier to achieve timing targets
To manage the introduction of new programs into production
To ensure that the deliveries will meet the requirements.
To track all project and change activity, communicate and if necessary escalate problems, delays etc.

Qualifications/Experience

Studies of business administration or equivalent or experience in sales/communication, project management
 

Essential

Strong customer focus
Good communicator
Ability to manage processes
Potential to expand skills and knowledge
Highly organized with an ability to set standards for self and others
Team player
Ability to cope under pressure
Well respected amongst colleagues, suppliers and customers
Spanish/Italian native speaker

Excellent English communication skills
Good time management
 

Conditions

fulltime job

start of work according to agreement

place of work is 51399 Burscheid, Germany

 

Please send a CV and covering letter to bewerbung@concertare.de.

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