BBIS has an opening for an IT System Administrator – Data Platforms (f/m/d)

Provide initial support for IT-related issues, addressing user inquiries and troubleshooting basic problems
Assist in managing and resolving issues related to school platforms, including iSAMS, ManageBack, OpenApply, and SchoolsBuddy
Collaborate with technical teams to escalate and resolve more complex issues
Perform data entry tasks related to the maintenance and management of school platforms
Ensure the accuracy and integrity of data entered into the systems
Create and manage tickets for printer issues and other technical problems reported by users
Assist in managing exam preparations, including the development of plans for the usage of devices during exams
Develop and implement automation tasks for user provisioning and integration of various platforms
Planning and implementing new requirements within IT-projects
Utilize programming skills in Python, PowerShell, API, and XML to enhance system efficiency

Demonstrated ability in providing technical support and troubleshooting IT issues for platforms like iSAMS, ManageBack, OpenApply, and SchoolsBuddy
Strong attention to detail in data entry and management, ensuring the accuracy and integrity of information across school platforms
Solid understanding of IT systems, ticket management, and resolving basic to complex technical problems related to hardware and software (e.g., printers)
Experience in automating processes using Python, PowerShell, API, and XML to optimize data platforms and user provisioning
Competent in planning and implementing IT projects and new requirements, including exam preparations and managing the use of devices during exams
Ability to work with cross-functional teams to escalate issues and solve problems, ensuring efficient system performance
Strong problem-solving skills, ability to communicate technical details to non-technical users, and escalate complex issues effectively
Basic or conversational German is a plus, but not required for the role

Full-Time: 40 working hours
Start date: 1st. November 2024
Limited initially until 31st October 2026

A varied and challenging role in the dynamic and future-oriented environment of an international school
Collaboration with employees from around the world
Collective agreement pay, additional benefits, and a company pension plan
The option to work partially from home
Flat hierarchies and short decision-making paths
Diverse areas of responsibility with significant autonomy
Opportunities for further education and specialization in your HR interests
A dedicated and supportive team

PERKS – MORE THAN JUST A JOB

IT – System Administrator – Data Platforms (f/m/d)