Description
n About the Opportunityn
Who are we?n
nContentful is the intelligent composable content platform that unlocks all of an organization’s digital content to deliver impactful customer experiences, making content a strategic business asset. The Contentful Platform, Contentful Studio, and the Contentful Ecosystem combine the flexibility of composable content with the intelligence of AI, empowering digital teams to drive business momentum through collaboration, speed, and scale. Contentful powers innovative content experiences across brands, regions, and channels for organizations around the world, including nearly 30% of the Fortune 500. Nearly 800 people from more than 70 nations contribute their energy and creativity to Contentful, working from hubs in Berlin, Denver and distributed around the world.n
n
nWe are looking for a highly skilled Senior Technical Program Manager (f/m/d) to drive strategic programs, align cross-functional teams, and ensure the successful execution of complex technical Initiatives within the Product Development (“ProdDev”) organization.nn
n
nAs a Technical Program Manager (TPM), you will be a subject matter expert in your respective Program, which represents a strategic theme within the organization. You will drive technical initiatives within this theme, working closely with engineering, product, and cross-functional teams to ensure strategic alignment, effective execution, and clear and consistent communication.nn
n
nIn this role, you will be responsible for defining program scope, managing dependencies, identifying risks, and driving stakeholder alignment across multiple teams. As the principal driver of program success, you will provide stability and continuity, ensuring sustained focus on program goals over time. You will proactively anticipate information and collaboration needs, including considerations for security, legal, pricing, and customer success (CSMs), enabling seamless execution and informed decision-making. Through your proactive communication and cross-functional coordination, you will keep all stakeholders mving in the same direction toward a shared vision of success.nn
n
What to expect?n
- Lead end-to-end program executionn
- nCollaborate with engineering, product, and cross functional teams to define program requirements and turn strategic objectives into detailed, measurable, and well-structured program plans.nn
n
- nIdentify and mitigate dependencies and risks, resolve roadblocks, and proactively address technical and operational challenges.nn
n
- nDrive alignment and communication across cross-functional teams, ensuring clarity on program objectives, deliverables and expected timelines.nn
n
- nEstablish and monitor KPIs and success metrics for program performance.nn
n
- nManage external vendors, and stakeholders as needed.nn
n
- nChampion a culture of continuous improvement and operational excellence.nn
n
n
- n7+ years of experience in Technical Program Management ideally on large-scale technical projects with a demonstrated ability to effectively lead a large amount of, cross-functional stakeholders, including senior stakeholdersnn
n
- nStrong technical background in AI/ML (preferred), and/or experience in one or more of the following: Automations, Workflows, Personalisation, Analytics.nn
n
- nExperience managing multiple, complex technical programs simultaneously. You are expert at anticipating and quickly surfacing risks and roadblocks, identifying solutions, aligning relevant stakeholders, then leading the group to action and resolution.nn
n
- nAbility to work through ambiguity, guiding stakeholders to clarity, alignment and concrete plans and decisionsnn
n
- nProficiency in program management methodologies (Agile, Scrum, Kanban, Waterfall).nn
n
- nExcellent problem-solving, analytical, and organizational skills.nn
n
- nStrong communication and stakeholder management abilities.nn
n
- nExperience with project management tools – JIRA (essential), Asana, Confluence, Miro or similar (nice to have)nn
n
- nBachelor’s or Master’s degree in Computer Science, Engineering, or a related technical field (preferred).nn
n
Preferred Qualifications (Nice to Have):n
- nExperience in SaaS, cloud computing, or AI industries.nn
n
- nPMP, Prince or Agile certifications.nn
n
- nExperience working with globally distributed teams.nn
n
- nJoin an ambitious tech company reshaping the way people build digital experiencesnn
n
- nFull-time employees receive Stock Options for the opportunity to share in the success of our companynn
n
- nFertility and family building benefits, including a lifetime reimbursable wallet to support your growing family.nn
n
- nWe value Work-Life balanceand! You TimeA generous amount of paid time off, including vacation days, sick days, education days, compassion days for loss, and volunteer daysn
n
- nTime off to care for and focus on your growing familynn
n
- nUse your personal annual education budget to improve your skills and grow in your careernn
n
- nEnjoy a full range of virtual and in-person events, including workshops, guest speakers, and fun team activities, supporting learning and networking exchange beyond the usual work dutiesnn
n
- nAn annual wellbeing stipend to care for your physical, financial, or emotional healthnn
n
- nA monthly communication phone/internet stipend and phone hardware upgrade reimbursement.nn
n
- nNew hire office equipment stipend for hybrid or distributed employees. Get the gear you need to work at your best.nn
n
n #LI-SB1n
n
Everyone is welcome here!n
n is a celebrated component of our culture. At Contentful, we strive to create an inclusive environment that empowers our employees. We believe that our products and services benefit from our diverse backgrounds and experiences and are proud to be an equal opportunity employer. All qualified applications will receive consideration for employment without regard to race, color, national origin, religion, sexual orientation, gender, gender identity, age, physical [dis]ability, or length of time spent unemployed.
