Description
As Junior Inside Sales Manager, you will build a predictable, phone-first top-of-funnel, convert cold accounts into qualified opportunities, and surface upsell potential among existing customers — while keeping Salesforce data complete and reliable.
Outbound & Lead Development
- Execute structured cold-calling cadences; qualify prospects and book discovery/demo meetings
- Warm cold leads via sequenced follow-ups (phone-first; email/LinkedIn where useful)
- Meet follow-up SLAs and keep next steps crystal clear
Customer Expansion
- Proactively engage existing customers for upsell/cross-sell and reactivation
- Identify product-based expansion triggers and schedule expansion calls
Funnel & Process Management
- Operate a clear funnel (Attempt → Connect → Qualified → Meeting → Opportunity)
- Diagnose bottlenecks (e.g., connect rate), prospect availability and iterate cadences, scripts, and timing
- Maintain and refine talk tracks, objection handling, and short pitches; run A/B tests
Salesforce & Reporting
- Log all activities, notes, and next steps; ensure data hygiene and deduplication
- Drive work through Salesforce Campaigns (no side lists); build simple dashboards
- Track and improve core KPIs: connect rate, qualification rate, meeting-set rate, show rate, and pipeline created (incl. upsell)
Collaboration & Handoffs
- Hand off qualified meetings cleanly to AEs with context and expected outcomes
- Share market and product feedback with Marketing & Product to inform messaging and
- First experience in phone-based B2B Inside Sales / SDR (SaaS preferred) with a track record of meeting activity & conversion targets
- Confident cold caller with structured discovery and objection handling; always sets clear next steps
- Salesforce proficiency (Leads/Accounts/Opportunities, activities, notes, basic reports); Campaigns experience is a plus
- Familiarity with cadence tools / power dialers (e.g., Salesforce Dialer, Ringcentral) and disciplined follow-up SLAs
- Data-driven, process-first mindset; comfortable working to funnel KPIs
- Full German and English proficiency
- Basic dashboard/report building; exposure to SaaS sales motions
- Experience in the funeral services /with funeral homes is a
- Clear progression path to Account Executive based on sustained KPI performance and excellent handoffs
- A modern office space in either Berlin or Selmsdorf (with flexible remote work options)
- A culture of continuous learning, innovation, and professional growth
- Opportunities to contribute to products that make a real
