Description

nWe are looking for new colleagues who share our dream: Make healthcare more accessible for everyone in the world!!nn

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nQunomedical has partnered with hand-picked, high-quality doctors around the world. On our website, patients can find and compare doctors from all over the world for their desired treatment, get in touch with us, and book their treatment right away. Of course, this service is free of charge for the patient. We help patients find the right doctors in the right hospital and make an appointment. Afterwards, we are a reliable partner before, during and after the treatment.nn

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nLocated in Berlin, Germany, we are a team of 30 international, entrepreneurial, mission-driven and super friendly colleagues. Our company language is English. Now, we are looking for Patient Care Managers (f/m/x), based in Berlin or remote from Germany:nn

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  • nOur value is: Patients first! You are the driver and enabler of this value, ensuring patients will always be heard and happynn

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  • nYou are the backbone and support of our Sales Team, responsible for all touch points with our patients and you make sure that each of them gets first-class guidance and supportnn

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  • nYou accompany our patients once a patient has booked their desired treatment with us, no sales!nn

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  • nYou are supporting and liaising with our patients and clinic partners, answer their questions and build a trustworthy relationship through your empathy and natural charismann

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  • nYou love Customer Service and to help and guide customers from their initial booking to all post-treatment related questionsnn

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  • nYou’ll work closely with colleagues from other teams to translate business needs and product requirements into new solutions for customersnn

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About the role:

About You:n

  • nIdeally, you have 1-2 years of experience in Customer Servicenn

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  • nMedical knowledge is a plus but not a must; you’ll receive medical trainings and a lot of help from your experienced team-matesnn

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  • nYou have a passion for helping others and strive to make a differencenn

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  • nYour excellent communication and relationship-building skills come along with organisational talentnn

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  • nYou do not lose your cool even in stressful situationsnn

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  • nYou are fluent in English – (additional German would be a huge plus!)nn

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  • nYou are known for your positive and teamwork-oriented mindsetnn

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  • nWe know that box-ticking is dull and that nobody fits all the boxes. Even if not all of this applies to you, we’d love to hear from you!nn

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  • nKeep yourself healthy with our Urban Sports Membershipnn

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  • nGrow your company pension plan with 20% employer´s contributionnn

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  • nYou can truly make an impact by driving international growth with your own ideas and creativity in an industry that effects all of us– healthcaren
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  • nBenefit from a well-planned career growth pathn
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  • nBecome a crucial part of our passionate and highly motivated, international teamnn

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  • nEnjoy entrepreneurial spirit with fast decision making and outcomen
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  • nNo politics, no bullshit: We live up to our values: not everything is perfect, but we are working on it!n
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  • nYou’ll receive a nice Employee Stock Option packagenn

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  • nIn the end, the best part of the job and most rewarding is the contact to our patients.nn

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nImprove the life of our patients and become a part of our success story!nn

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nQunomedical is an equal opportunity employer committed to a diverse workforce. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, citizenship, or disability status.n
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