Description

Job Description

  • About Us Infosys is a global leader in next-generation digital services and consulting. We enable clients in more than 50 countries to navigate their digital transformation. With over four decades of experience in managing the systems and workings of global enterprises, we expertly steer our clients through their digital journey. We do it by enabling the enterprise with an AI-powered core that helps prioritize the execution of change. We also empower the business with agile digital at scale to deliver unprecedented levels of performance and customer delight. Our always-on learning agenda drives their continuous improvement through building and transferring digital skills, expertise, and ideas from our innovation ecosystem.

  • Maintain DNS and DHCP infrastructure to ensure seamless network operations.
  • Manage and optimize IP address space allocation using industry-standard IPAM tools.
  • Monitor the health, performance, and security of DNS and DHCP services, proactively addressing any issues.
  • Collaborate with cross-functional teams to integrate DDI services with network components for optimal functionality.
  • Troubleshoot and resolve complex DNS and DHCP incidents, employing advanced diagnostic techniques.
  • Implement DNS security protocols, including DNSSEC and encrypted DNS (DoT/DoH), to safeguard network integrity.
  • Maintain accurate and up-to-date DNS records, including forward and reverse lookup zones.
  • Adhere to IP addressing standards and guidelines while ensuring efficient utilization of IP resources.
  • Contribute to capacity planning efforts by assessing DNS and DHCP requirements and proposing scalability solutions.
  • Provide rotational on-call support to address critical DDI-related network issues.
  • Assurance of SLAs / KPIs / OLAs and service quality.
  • Running the service operations in close cooperation with other IT process owners and service owners.
  • Ensure service quality.
  • Good understanding of ITIL concepts

Technical skills (Required – Mandatory)**

  • Hands-on experience in in DNS, DHCP, and IPAM administration within complex network environments.
  • Proficiency in DNS protocols (e.g., DNSSEC) and DHCP configuration standards.
  • Solid understanding of IP addressing, subnetting, and routing principles. Proficient with leading IPAM tools and solutions.
  • Continual commitment to staying current with industry trends and emerging DDI technologies.
  • Manage and optimize IP address space allocation using industry-standard IPAM tools.
  • Monitor the health, performance, and security of DNS and DHCP services, proactively addressing any issues.
  • Collaborate with cross-functional teams to integrate DDI services with network components for optimal functionality.
  • Troubleshoot and resolve complex DNS and DHCP incidents, employing advanced diagnostic techniques.
  • Implement DNS security protocols, including DNSSEC and encrypted DNS (DoT/DoH), to safeguard network integrity.
  • Contribute to capacity planning efforts by assessing DNS and DHCP requirements and proposing scalability solutions.
  • Provide rotational on-call support to address critical DDI-related network issues.
  • Should have knowledge on ITIL processes – Incident, Change, problem management.
  • Should be able to drive problem management end to end.

Technical skills (Required – Nice to have)

  • Knowledge of Software Delivered Campus Network in general and Software Delivered Networks in particular.

Language skills needed

  • English German Fluent

People skills

  • Should be Tech savvy and be able to work together in a globally distributed team.
  • Building collaborative partnership – by interactive regularly with key influencers within and outside organization.

Soft skills

  • Deep experience in Customer Handling and stakeholder management.
  • Understanding of service level management process, related agreements – SLA/OLA and workflow steps.
  • Analytical ability
  • Knowledge of capacity management process.

**Role – Senior Consultant
Technology – DNS, DHCP, IPAM Administration
Location – Germany – Stuttgart

  • Infosys is an equal opportunity employer and all qualified applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, spouse of protected veteran, or disability.

Auto req ID

121362BR

Role Designation

2015ASRCON Senior Consultant

State / Region / Province

Baden-Wurttemberg

Country

Germany

Interest Group

Infosys Limited

Role

Consultant

Company

ITL Germany

Work Location

Stuttgart