OVHcloud jobs
Customer Success Manager (M/W/X)
- You will be in charge to secure adoption and drive customer satisfaction
- You will build customer loyalty to fight churn
- You will reduce Time-to-Value for OVHcloud's customers
- You will increase account income through cross-selling & upselling
- You will bring the voice of the customer and advocate him within OVHcloud
- Trusted Advisor: build and maintain a strong and trustworthy relationship with your portfolio of c...
Customer Trainer M/F/X
Within the customer care organization division of the OVHcloud Group, the Product Enablement team aims to deliver public events like technical trainings on our solutions to our customers, in order to accelerate the adoption of OVHcloud solutions by our customers.
The Product Enablement team is in charge of animating content in person or remotely to spread knowledge and technical expertise to our customers. Those activities contribute to the Group's growth.
- De...
Cloud Support Specialist M/F/X
Within OVH, the CCO Department is responsible for providing quality technical support (paid, free, 24/7, etc.) for all customers around the world. It provides technical support (telephone, email, social networks, etc.) for all OVH offers (Cloud, Telecom, Web). The Department is organized into 6 Departments: Cloud, Web, Telecom, KeepBiz (in charge of customer retention), Professional Services Cloud (in charge of monitoring large accounts) and Transversal Projects: workforce management...
IT Sales Operations Officer M/F/X
The Sales Operations Officer is responsible for the efficient handling of sales orders, help to improve the productivity of field sales representatives by dealing with customer queries and fielding calls. The Sales Operations Officer contributes to the quality of customer service and the achievement of sales targets.
Customer Record Management
- Create records for new customers, including contact details and the name of the representative managing the account.
Technical Account Manager (M/W/X)
We are looking for a Technical Account Manager for our Customer Services department which provides advice, listens and offers solutions to our customers. Our customer service teams are essential to ensure a service that meets our quality requirements.
The Customer Success entity at OVHcloud is a team of professionals and experts that plays a crucial and central role in supporting our large account customers in the adoption and use of our solutions.
As a Technical Accou...
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