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Rail-Flow GmbH jobs

Senior Customer Success Manager – SaaS (m/f/x)

PUBLISHED: April 23, 2026

Wildau, Brandenburg

Contract

Your mission

As a Senior Customer Success Manager – SaaS (m/f/x), you are responsible for ensuring that all customers using Rail-Flow's Software-as-a-Service solutions realize the maximum possible value from our products.
Your core mission is to systematically analyze product usage across the entire customer base, identify deviations from expected or potential usage, and proactively intervene where needed to improve adoption, satisfaction, and long-term retention.

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