Description

Opportunity is not evenly distributed. Shopify puts independence within reach for anyone with a dream to start a business. We propel entrepreneurs and enterprises to scale the heights of their potential. Since 2006, we’ve grown to over 8,300 employees and generated over $1 trillion in sales for millions of merchants in 175 countries.

This is life-defining work that directly impacts people’s lives as much as it transforms your own. This is putting the power of the few in the hands of the many, is a future with more voices rather than fewer, and is creating more choices instead of an elite option.

About the role

As a part of the Shopify Revenue team, the Solutions Engineer role brings business value, technical aptitude, and product expertise. If you are drawn to a constantly innovating product PaaS and to solutioning for technical and business challenges with prospective brands, this job is for you.

Projects, activities, and expectations of your role include:

  • Work to help qualify and close deals from a technical requirements perspective with Sales and development partners/agencies.
  • Engaging with clients through requirements discovery and strategic consulting sessions.
  • Creating customized product demos and proof of concepts for use during virtual or on-site client demonstrations.
  • Act as a SME on projects with cross-functional teams.
  • Participating in online webinars and in-person events/speaking engagements.
  • Becoming an expert on Shopify’s application ecosystem and integrations.
  • Aligning with product and RnD teams on future roadmaps and sharing feedback on released features and client trends.
  • Mentoring and coaching the sales team on technical aspects of Shopify Plus.

Requirements for the role:

  • Strong experience in presales solutions engineering or consulting.
  • Strong executive presence, capable of effectively articulating and advocating ideas to key stakeholders, driving consensus, and influencing decision-making processes.
  • Solid understanding of cloud-based technologies and SaaS fundamentals.
  • Deep understanding of technical strategy as it relates to operating and growing commerce businesses.
  • Hands-on skills of front-end web development (HTML, JavaScript, CSS, Liquid).
  • Strong API knowledge (REST and GraphQL) for enterprise integrations.
  • Great troubleshooting and analytical skills combined with the desire to tackle challenges head-on.
  • Strong ability to prioritize work in a high velocity environment.
  • Native or fluent in English and Spanish, French or German.
  • An additional European language will be a bonus.

Bonus experience:

Is some of this tech new to you? That’s OK! We know not everyone will come in fully familiar with this stack, and we provide support to learn on the job.

  • Experience with the Shopify Plus platform.
  • eCommerce experience and knowledge of latest trends (storefront implementation, omni-channel, supply chain, B2B).
  • Familiarity with version control systems (e.g., Github).
  • You’re an entrepreneur yourself.

About you

Moving at our pace brings a lot of change, complexity, and ambiguity—and a little bit of chaos. Shopifolk thrive on that and are comfortable being uncomfortable. That means Shopify is not the right place for everyone.

Before you apply, consider if you can:

  • Care deeply about what you do and about making commerce better for everyone
  • Excel by seeking professional and personal hypergrowth
  • Keep up with an unrelenting pace (the week, not the quarter)
  • Be resilient and resourceful in face of ambiguity and thrive on (rather than endure) change
  • Bring critical thought and opinion
  • Embrace differences and disagreement to get shit done and move forward
  • Work digital-first for your daily work

We know that applying to a new role takes a lot of work and we value your time.

Experience comes in many forms, many skills are transferable, and passion goes a long way. If your experience is close to what we’re looking for, consider applying. We know that diversity of thought makes for the best problem-solving and creative thinking, which is why we’re dedicated to adding new perspectives to the team and encourage everyone to apply

We hire people, not resumes. If you think you’re right for the role, apply now.