Customer Services Jobs

Marketing Communication & Social Media Project Manager

We’re looking for talented people who share our interests and values. Do you focus on the essential and do what you say? Do you try to make things simple and dare to be original in what you say and do? And most of all, do you excel in providing exceptional service every day? As a […]

Store Manager – IQOS Boutique Luzern

Do you enjoy interacting with customers? Is experiential retail an area of interest to you? Do you like being responsible for a dynamic team? Then you should have a look at this great opportunity! For our client, Philip Morris International, we are looking for a STORE MANAGER 100% – based in Lucerne Philip Morris International’s […]

Technicien de maintenance

Cartier fait rimer savoir-faire et excellence depuis 1847. La Maison a su imposer un style et un univers unique et faire de ses créations de véritables mythes, et ce grâce à des femmes et des hommes qui font de leur passion leur métier. Avec plus de 1200 collaborateurs, 3 sites de production, un manufacturing lab et […]

Compensation & Benefits Specialist

Sharpmania is specialised in providing professional services and high-level expertise in Human Resources and Facility Management. For one of our customers based in Geneva, we are looking for a part-time (70-80%) to strengthen their HR team, for a long-term assignment. Are you looking for a position where you could participate in the definition of a […]

Sales Assistant

Your Mission   If you are passionate and excel in understanding luxury & Client needs dedicated to offer unique and outstanding atmosphere to your Clients excited to create great energy with your team members in supporting them thrilled by a wide spectrum of activities from assisting sales to accomplish Boutique’s operations that will enhance your […]

Junior Retail Marketing Manager

The Junior Retail Marketing Manager will contribute to Dyson’s market presence in the Retail sector. Day-to-day he/she will be working closely with retailers, local marketing contacts, sales and customer service teams whilst maintaining a close relationship with the Malmesbury (UK) headquarters. The main focus of this role is to support in the planning and implementation […]

Senior Operations Manager

Voi Technology is looking for our next Senior Operations Manager to drive performance and operational excellence across our local markets in Denmark.

With new city regulations we need to start thinking creatively in how to grow our business as well as protect our market share in Denmark. We’re therefore looking for someone with a passion for operations, new mobility solutions and who has a creative mindset. Are you the person we’re looking for?

THE POSITION

The Senior Operations Manager has broad work tasks that may vary on a daily basis and short notice. As a part of the Market Operations team, you will be managing and growing your own country together with the General Manager and the local teams. This will include managing the local operations teams, growing Voi, ensuring that we offer a seamless service for our users, and operate our service in a cost efficient way. Responsibilities for this role include:

* Have overall responsibility for all operations activities in Denmark concerning fleet management and optimisation

* Manage and steer the performance of our day-to-day operations

* Lead local operations teams to stabilise and grow your markets

* Work closely with the General Manager to set overall strategy and targets for the market performance and development

* Lead and roll out company wide projects and initiatives in your market and provide recommendations of necessary improvements and tools to central operations, product, tech and engineering teams

* Attract, manage and drive key partnerships related to our day-to-day operations in all markets

* Ensure that we are compliant with local regulations and act in agreement with public stakeholders and municipalities

* Leverage data and analytics to optimise key metrics around scooter utilisation, fleet management and operational efficiency

* Build a strong team and local organisation through hiring, training and coaching of team members

QUALIFICATIONS

To succeed in the role of Senior Operations Manager, we believe that you have experience with data analytics, project management and managing a team in a high-paced changing environment. The qualifications we’re looking for are:

* 4-6 years of experience in operations, finance, consulting, business/data analytics or equivalent role

* Ambitious and flexible problem solver: You aim high, adapt easily to rapid changing circumstances and find solutions to issues on the go

* Fully hands-on and self motivated drive: You are keen to getting your hands dirty and closely emerging into the day-to-day operations and solve whatever challenge or opportunity emerges

* Outgoing, pedagogical and strong communicator. You enjoy interacting with people and external stakeholders, can adapt your message to the receiver and do not hesitate to speak in front of a bigger group

* Data driven and analytical mindset: You like working with numbers and derive your actions from them

* Professional fluency inDanishandEnglishis a must

* Willing and able to travel to our markets both in Denmark and abroad

THIS POSITION OFFERS

* Opportunity to be part in managing operations in one of the hottest scale-ups in Europe

* A role and position that enables you to be part of building and shaping an industry, company and a team

* A leader position with great impact opportunities

* Close collaboration with other markets to create best practices across markets

* Travel to visit our markets and close work with HQ functions

* Great possibilities and work thatmakes a differenceand be part of anurban and sustainable transformation- changing the way people move around cities

Launched in August 2018, Voi is a Scandinavian micro mobility company offering electric scooter sharing in partnership with cities and local communities around Europe. We believe that light electric vehicles can change how people move in our cities. We want the transformation to happen in the right way—through innovation, open and transparent dialogue with cities and governments and by adapting to local needs. At Voi, we know that diversity fuels innovation & creativity and we welcome people from diverse backgrounds and experiences to take part in our journey. Join Voi and ride the future with us!

Communication & Marketing Intern in SaaS Company

Are you a communication ninja and considered by your peers to be quite the wordsmith? And do you value team effort and hard work?

Then join an awesome SaaS company located in the heart of Copenhagen where we aim to enable businesses and people to learn easier online by using our all-in-one platform for elearning, compliance training, digital business transformation and much more.

Er du en skarp kommunikator med sans for god storytelling og evner at skrive let og levende? Ønsker du et job, hvor du får afgørende indflydelse på en af Danmarks stærkeste læringsplatforme som arbejder med nogen af landets største virksomheder?

Så er du måske vores nye fuldtidspraktikant kommunikationspraktikant hos Cursum A/S.

Vi udvider vores team og søger lige nu en motiveret, struktureret og skarp praktikant, som har den rette personlighed til at indgå i et team med iværksætterånd og højt til loftet. Du kommer til at definere og eksekvere vores content/inbound marketing strategi i tæt samarbejde med vores Commercial Director og team i Manila, Filippinerne.

Vi er en SaaS (Software as a Service) virksomhed som hjælper vores kunder og partnere med at fokusere på deres forretning fremfor software. Med andre ord, så hjælper vi både mindre og større virksomheder med træning af medarbejdere og kunder og generelt fremskynde den digitale omstilling, hvilket kun er blevet et endnu mere spændende område i rivende udvikling set i lyset af Covid-19.

Vi forestiller os, at du:

* Brænder for kommunikation og content arbejde – big time!

* Er proaktiv og positiv af natur og sætter pris på en uformel tone på kontoret.

* Er skarp på deadlines og sætter en dyd i at overholde aftaler.

* Brænder for at skrive og kommunikere igennem spændende tekster både i kort og langt format på dansk og engelsk.

* Er studerende på en relevant kandidatuddannelse indenfor kommunikation, marketing, journalistik eller lignende.

Ønsket startdato:

Vi ønsker at få dig med ombord på vores rejse hurtigst muligt, formentlig som praktikant med start januar/februar 2021. Mulighed for start allerede nu som studiemedhjælper for den rigtige kandidat.

Primære arbejdsopgaver:

* Skarp copy writer

* Skrive blog artikler på dansk og engelsk om elearning og digitalisering

* Oversættelse af blogposts fra engelsk til dansk

* Social media (Facebook & LinkedIn)

* Lav brugbare og relevante stykker mikro-content til sociale medier

* Post relevant content

* Analyser og afrapporter om resultater

* Content creator

* Bliv Cursums nye content king/queen og hjælp os med at tænke ud af boxen

* Producer macro (blog artikler) og mikro (billeder, infographics, memes) content

* Styre content produktion og kalender

Du vil blive tilknyttet vores kontor på Frederiksberg på Rosenørns Allé med adresse lige ud til Søerne.

Alt det praktiske:

* Ansættelse hurtigst muligt.

* Fuldtidspraktikant, 37 timer/ugen.

* Det er et krav, at du taler og skriver dansk flydende.

* Erfaring med online markedsføring og kommunikation er ikke et krav, men en fordel.

Er du vores nye kollega?

Send din ansøgning via siden her eller kontakt Commercial Director Lars Thorn direkte (mobil 6175 1117) hurtigst muligt, da vi løbende holder samtaler.

Chief Operating Officer

Pufin ID A/S is a funded Copenhagen-based venture that has developed a novel approach to uniquely identify every object in existence using optical Physical Unclonable Functions, or PUFs. A PUF is a unique object fingerprint which is impossible to replicate, thus enabling an irrefutable link between physical goods and their digital records. This technology has enormous potential to tackle trillion-dollar problems from product counterfeiting to tracking items through the circular economy.

Are you a seasoned quality and operations professional seeking a break from the corporate routine? Would you like to apply your skills at an innovative startup exploring the margin between Materials Science and Artificial Intelligence?

To help us achieve our goal of delivering our optical PUF technology to market, we are now seeking a Chief Operating Officer. This is a critical new hire for the business that will be responsible for driving key quality processes for commercialisation of our PUF technology to enable us to create world class products which are safe and efficient.

This is a full-time position based in Copenhagen, Denmark. We are only considering candidates eligible to work in the European Union. Any applicant without current EU work authorisation and/or requiring sponsorship will not be considered.

If you’re interested in a challenge that crosses the boundaries between the physical and virtual, and if you’re keen on doing it in one of the coolest cities in the world – Copenhagen – then we’d love to hear from you!

You are responsible for:

* Developing a Quality Management System (QMS) for Pufin ID object labelling technology that will be put into use for medical, industrial, financial, consumer and governmental applications.

* Establishing a Project Management Office (PMO) to ensure oversight of multiple ongoing material & software development processes.

* Facilitating the CAPA and audit finding processes, ensuring compliance of our organisation related to international and internal regulations and procedures

* Facilitating document control practices, approval of QMS procedures, and QMS training for staff.

* Formalising the company’s risk management process that will be applied across customer projects.

* Optimising service delivery to ensure customer satisfaction.

* Developing and maintaining KPIs for these processes.

To succeed in this role, you should have the following skills and experience:

* BSc/MSc degree education

* At least 5 years’ experience as a Quality Manager and/or Project Manager in a regulated industry.

* Experience in developing QMS standards in a highly-regulated environment (pharmaceuticals, medical devices, food processing, banking, government & defence) will work strongly in favour of the candidate.

* Knowledge and experience in Quality Management System maintenance and development

* Experience or understanding of Corrective and Preventive Actions (CAPA) process, Root Cause Analysis tools, or proven experience in problem solving.

* Systematic, analytic and precise mindset. Passionate and positive attitude. Strive for high performance and quality.

* Ability to successfully incorporate and manage stakeholder needs. Ability to build consensus at all levels including with global customers.

* Good skills in written/spoken English.

* Ability to adapt to a friendly, small, fast-growing startup environment – everyone’s job is to get the job done.

This would be an ideal role for an experienced individual working in a corporate environment seeking a career change within a funded technology startup. A sense of humour is a must. A tolerance for 1980s heavy metal would help.

Talented Full-stack Developer

Want to join an ambitious proptech startup? Hococo is growing rapidly, so we’re now looking for a talented full-stack developer, who can join our journey to create the perfect tenant experience and modernize real estate administration. We are looking to expand our team with a talented (mainly backend) developer to build our product in the near future and for many years to come.

Hococo is growing rapidly, so we’re now looking for a talented full-stack developer, who can help develop our product in the near future and for many years to come.

We offer a SaaS software platform meant to improve communication and service in real estate. Our mission is to create the perfect tenant experience. We’re passionate about using modern technology correctly, and we believe that our solution will also improve the administrators’ work flow significantly. You will be an integral part of our start-up, and you will be given plenty of opportunity to shape the business, create a fantastic product and be in constant development. We expect that you are driven, ambitious and eager to innovate, learn and try out new technology, but also not afraid of getting your hands dirty by for example writing specifications, doing code review, testing and fixing bugs when they surface.

You will need to be able to check off the following criteria:

* You have experience with developing single-page applications (SPA).

* You know how to develop a Laravel REST API.

* You can put together a reasonable normalized database schema.

* You’re passionate about problem solving and developing web-based software solutions.

Apart from that, you get some extra points if:

* You’ve worked with our technology stack (Laravel, Vue.js, Capacitor, Typescript, Node.js, Azure, Docker, Kubernetes, and more.)

* You understand that there’s a bottom line to consider, but you don’t compromise on the quality of your solutions – without being a perfectionist

We offer:

* A flexible working environment with a good work/life balance.

* Loads of social events, including Friday bars along with the other exciting startups residing in the office space. It should never be boring to go to work!

* Possibility for a delicious lunch scheme, including fruit, snacks, tea, coffee, etc.

* Focus on personal well-being, development and training, with plenty of opportunity to attend conferences, online courses etc.

* Possibility for a paid sports hour during office hours. If you are not the sporty type and more interested in maintaining your brain activity, we do provide gratuitous amounts of lego.

* The possibility to work 4 days / week and flexible hours. Freedom with responsibility.

* Optional pension scheme

* Salary according to qualifications.

You will be working in a young company with a flat hierarchy, where everyone’s opinion is taken into consideration. You will be referring directly to the tech manager as part of a small (but growing) team.

We celebrate diversity and strive to create an inclusive environment for all employees. Personally, you’re used to working with other people, and we think it’s important that you are able to communicate verbally and in writing at a high level. It’s a bonus if you’re up for being social with your colleagues. The mood at the office is fantastic, and we hope you will be contributing to making it even better.

Interviews will be conducted as qualified applicants appear. The position is for our office in Copenhagen (not remote) and you need to be able to obtain a valid work permit as we require you to work out of Copenhagen. Starting date as soon as possible.

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